SIMPLE USE CASE – APPOINTMENT NO SHOWS
Outpatient non-attendance is a common source of inefficiency in a health service, wasting time and resources and potentially lengthening waiting lists.
In primary care settings the rates of missed appointments in the United States vary from 5% to 55% nationwide.
Missed appointments cost the United States healthcare system more than $150 billion a year.
- Underutilized Staff and Equipment
- Increased Healthcare costs
- Decreased access to care
- Reduced hospital efficiency
Missed Appointments – How can a Hospital fix the issue and increase the revenue
Identify propensity for patient to miss appointment using historical data and predictive analytics.
Automated contacts with high risk patients.
Double booking where risk exceeds a certain percentage using techniques such as modified wave scheduling.